Use a person centred approach to caring for a person in the last days of their lives to include the provision of supportive and holistic care promoting the following:

  1. Dignity
  2. Respect
  3. Safety

Skills required from a palliative support worker in relation to end of life care to include:

  1. Empathy
  2. Communication skills/body language
  3. Listening and the use of touch
  4. Needs of the person: social, emotional, psychical, psychological, spiritual and sexual.
  5. Understanding/awareness of needs.
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