Write a customer care handbook for your place of work-hotel or tourism centre. Describe the principles and practices that you think are important for dealing with customers in the tourism/hospitality industry. Introduce the work place you are writing for, giving details of the types of customers and their expectations. Use at least five of the headings below to help you structure your handbook. Sources of references that are cited and referred to in any way, must be included in the bibliography.

  • Greeting and welcoming
  • Verbal communication
  • Nonverbal communication
  • Personal appearance
  • Dealing with complaints
  • Handling enquiries
  • Making a sale
  • Dealing with customers with specific needs
Get Help By Expert

Receive excellent communication assignment writings from the experts of IrelandAssignmentHelp.com and secure best academic grades. Our writers are masters in achieving all your task well and you just need to pay for college assignments.

Looking for Plagiarism free Answers for your college/ university Assignments.

Recent Solved Questions

Submit Your Assignment Details

Secured By miniOrange