QQI Level 5 Retail Selling 5N1619 Assignment Example Ireland
In the following Irish assignment example, we shall highlight and discuss the course program of 5N1619 Retail Selling QQI Level 5. The QQI component of this course module has 15 credit value on the (NFQ) National Frameworks of Qualifications.
We shall also discuss the various learning outcomes elaborately and the assessment techniques used for the assessment of the learners by the assessor. The very purpose of this minor award is to enable the learners with skills and knowledge to operate within the wide range of the retail selling environment effectively.
Course Title – Retail Selling
Award Type – Minor
Code – 5N1619
Level – 5
Credit Value – 15
Learning Outcomes of the 5N1619 Retail Selling QQI Level 5 Course
By the end of this course module, the learners learn about skills that are required for handling the customer’s needs by using active listening and communication skill to close a sale deal.
Learners shall also be able to explore all the legal obligations as a retailer during the sales service and while facing the challenges in the retail outlet. The learners are also able to identify the various payment methods to handle the payments.
These are the learning outcomes of the 5N1619 Retail Selling QQI Level 5 assignment activity:-
Explaining a Wide Range of Technologies Used in the Retail Sector
There is much different wide range of technology that is used during a retail sale business that includes the bar code scanners, Internet of Things (IOT) and smart equipment, cash registers, security devices, order fulfillment automation, recommendation engines, face recognition, electronic payment methods, extended reality, robotic store assistants, stock control systems and the customer chatbots, etc.
With the outbreak of pandemic in the year 2020 the retail sellers have introduced various methods of selling through the technology. Some of the prime examples of digital technology in the retail stores are Hema’s QR codes, Burberry’s social retail store, Nike’s speed shop, Lush’s app-first stores, Kroger’s digital price tag, Amazon Go, and Amazon Fresh Automated Checkout, etc.
There are many new retail store technologies that are introduced in 2021 for the convenience of the sellers and customers. Learners can learn about these various types of technologies that are used in the retail sector and they have to make an assignment brief on such technologies and can even give their own ideas and propositions.
Employing a Range of Skills in a Retail Environment
Learners need to actively engage and demonstrate their practical and communication skills to make the retail environment much more comfortable for sale.
As the sales assistant or store manager, communication skills are very important for dealing problems of the customers. A wide range of customer service skills is required along with technical and computer skills, selling skills, skills of mathematics, fast selling skills.
Commercial awareness is a must for a retail sale environment, time management and multi-tasking skills are very important when there are multiple customers in line. The product demonstration and customer support techniques must be used.
The learners through active participation and learning can learn the various important skills and can employ them in a retail sector through demonstration of skills.
Using of the Various Cash Handling Techniques
The learners must learn to use a wide range of cash handling techniques when there are many different procedures are involved like cheques, credit notes, void sales, product exchange, vouchers and electronic transactions, etc.
They need to demonstrate their practical skills in handling cash by using various techniques.
Some of the best cash handling practices for the retailers may be a sound cash handling process, keeping cash under a system of security, maintaining an audit trail, enforcement of procedures and policies, training of the employees, keeping a sufficient number of staff at work, reducing the number of people handling cash in order to avoid misplacement, elimination of bad habits and investment in the cash management technique.
Identifying Health and Safety Initiatives in a Retail Outlet
There are often many hazards that are associated with the retail sector and certain legal requirements need to be fulfilled by employers to manage the health and safety at the workplace. In the retail business in Ireland, the businesses have set up BeSMART.ie a free online tool to prepare for the assessment of risk.
The Health and Safety Authority in Ireland has also published many legal responsibilities of the retailer that needs to be complied with for health and safety. Some of the very common retail hazards are falls, slips, fire accidents, machine or equipment handling, and manual handling, etc.
Some of the basic duties of health and safety in the retail environment include the drafting of a Health and Safety Policy, appointing someone to manage such activities, deliver training, identifying risks, steps to be taken to control it, recording and reporting accidents, insurance, etc.
Learners shall be able to identify with this initiative of health and safety that can be taken up in a retail store and an assignment brief to be made for assessment evaluation.
Assessment Techniques for the 5N1619 Retail Selling QQI Level 5 Course
To display the skills, competence, efficiency, and knowledge of the learners and analyze that whether they have achieved their learning outcomes.
The learning assessments need to be undertaken by the learners.
All learning outcomes must be assessed and achieved with the help of a minimum intended module learning outcomes set out in the validated program.
The assessor devises the various assessment instruments which need to be inconsistent with the QQI’s assessment requirements.
Skills Demonstration – 60%
Assignment – 40%
There are two assignments that need to be submitted by learners.
- Skills Demonstration requires a learner to complete a range of tasks or activities demonstrating series of skills of learners. It is a practical-based learning outcome that includes practical skills and knowledge.
- Assignment is meant for a shorter period of time, unlike the Project which is being carried out for a specific period of time. It is made in response to a brief with specific guidelines.
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The above-written assignment sample help is based on the 5N1619 Retail Selling QQI Level 5 course unit in Ireland.
Retail Skills QQI Level 4, Retail Sales Transaction QQI Level 3, Business Administration QQI Level 5, Retail Selling QQI Level 5 (B20037), Retail Practice QQI Level 4 students can read and relate to assignment example to gain knowledge on writing on retail and sales topic.
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