Posted on: 31st Aug 2019 5883 Views

Interpersonal Issues that Arise in Client-Care Work

In the business of healthcare and personal care, clients are the centre of attraction. If you are a care worker in Ireland and have older person care skills, then it is important to build a close, healthy, and long-lasting relationship with your clients.

Reflection on Interpersonal Issues that Arise in Care Work With Clients

What is meant by Interpersonal Issues that Arise in Care Work?

As there might be some circumstances arise which can create some issues between the care worker and the client, thus, one must take care that should be calm in every situation. This bond of relationship between you and the client is not just limited to this. It also involves the client’s family members as well.

So, you must also pay special attention to avoid reflection on interpersonal issues in healthcare by maintaining the relationship between the client and their family members. Even the family members of the clients must also realize that their loved one is in the safe hands of someone, so caring as you. You can gain their trust if you start working on your relationship with them.

Moreover, you must also be aware of various reflections on interpersonal issues that arise in care work.

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Interpersonal Conflict: How to Handle It

Any sort of dispute involving two or more persons is referred to as interpersonal conflict. It’s not the same as an intrapersonal conflict, which is a dispute within yourself.
Conflict, on the other hand, isn’t always fatal. It isn’t necessarily bad, either. Learning to recognize and resolve interpersonal conflict in productive, healthy ways is a valuable skill that can help you have better connections in your daily life.

First, identify the type of conflict

Conflict occurs when two or more people disagree in broad terms. You may encounter vocal conflicts, such as an argument, or nonverbal conflict, such as someone looking away from you or walking away.

You can categorize conflict into one of these 5 forms no matter how it unfolds.

Pseudo conflict

A faux conflict is most likely to occur in one of the following scenarios:

  • A disagreement of opinion results from a misunderstanding.
  • The parties involved in the conflict feel they have opposing objectives when, in fact, they share comparable objectives.
  • When one of the parties in a dispute mocks or teases the other (sometimes called badgering).

Fact Conflict

When two or more people dispute knowledge or the truth of something, fact conflict occurs.

Because this type of argument contains facts, it’s usually simple to resolve. To find out the truth, all you have to do is consult a reliable source.

Value conflict

When diverse personal values lead to disagreement, this type of conflict arises. You may find yourself in a value conflict if you and a coworker hold opposing viewpoints on abortion rights, for example, or if you and your coworker hold opposing religious beliefs.

Policy conflict

This conflict arises when people in a specific context cannot agree on a problem-solving approach or action plan. Personality, background, education, and a variety of other characteristics can all influence how someone approaches policy or problem-solving, thus this type of disagreement isn’t uncommon.

Ego conflict

Ego conflict frequently occurs alongside other types of conflict, making any issue more difficult to resolve. When a conflict becomes personal, this is a regular occurrence.

Determine your Plan for Resolving the Issue

Conflict management does not always imply conflict avoidance. Different viewpoints and perspectives can help you better understand how others feel and connect with them more deeply.

Respectful communication is essential when a disagreement arises. It’s quite fine if you don’t always agree with everyone. Polite words and an open mind might help you more effectively reconcile — or come to terms with — conflicts.

There are many healthy, constructive strategies to resolve the disagreement, albeit not all of them will work in every scenario.

Examples of Relationship or Interpersonal issues in Care Work

You can learn ways to build relationships with clients by learning from others. Moreover, if you notice others, you will be able to solve all types of problems that are associated with home care.

If you are a healthcare or nursing professional then you must follow such kinds of examples. These examples are also helpful to prepare care support assignment examples that will help in your career. These will help you to understand profoundly what are interpersonal issues. Moreover, that will also assist you in knowing how to avoid the interpersonal issues that arise in care work.

Some of the examples are as follows:

Example 1:  Identifying problems occurring in in-home care work. It includes identifying various personalities in clients, their family members, and also your colleagues.

On the very first day of home care practice of a patient, I have observed that there are relationship issues with those clients who are mentally and emotionally weak. The dementia patient who was my client needed help with her activities of everyday life. There came a situation, where the client’s husband asked if I had any experience with a dementia patient in the past.

I have promptly and honestly answered him that it was my first experience in caring for a dementia patient.  I also assured that since this is my first-day practice I will offer the best home care services within my limits.

Most of the time family members were very concerned as the home care worker was a new staff. In the first place, I had difficulty in getting full co-operation from my fellow staff. I was not able to understand their language since they speak a different country language.

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Example 2: Observe and gain experience in doing the task. Also, providing and receiving feedback.

There was an experience that I perceived as a newly recruited home care worker. When a client was being taken to the washroom, I had observed how to use the crane to transport the client in an appropriate manner.

After observing that, in the second attempt I was able to transport the client with the help of the crane successfully in the right manner. The client and their family members praised me a lot for this.

How To Build Healthy Relationships With Clients & Avoid Personal Issues in Healthcare?

It is important to build a healthy and good relationship with clients and their family members instead of combating interpersonal issues. If you want to build good relationships with your clients, then you must follow certain steps to accomplish it perfectly.

Moreover, if you follow these steps, it will help you to avoid any kind of reflection on interpersonal issues or clashes with them.

Following are the steps to avoid reflection on interpersonal issues that arise in care work.

  • Having an open contract with the client before signing it:  Before you and your client’s family make a lot of care services, you must have clear communication about explaining to them your work responsibilities, services, and also expectations. Based on this communication, they will hire you based on their needs. You must also be clear about what are their expectations from you before you sign and close the deal in writing.
  • Getting to the clients and their families personally:  You must make a special effort to know your clients and their family members personally. You can make a good relationship with them if you show your interest in knowing about their passions and interests. It will show them that you care for them.
  • Asking questions and feedback:  Before giving them the care services, you must go the extra mile by asking them more questions. You can ask them questions like “What is your purpose for getting home care services?” You can also ask them to give feedback and review the services of care support you have provided professionally and appropriately. You should never distrust their judgment in terms of reviews and feedback. This will make the client upset and it will also hamper their health. And that will, in turn, dilate the reflection on interpersonal issues that arise in care work.
  • Informing the clients about the limitations of your services: You must know in which situation you must say “yes”, and when to say “no”. Sometimes a time comes when the client or their family tells you to do something which is not mentioned in the deal. Moreover, they also tell you to offer services in which you neither have the capability nor are comfortable doing it.

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Thus, you must politely say “no” and explain to them what are your limits along with the valid reason for your inability to provide the services. You must never promise them the services which you are beyond your limits. If things are discussed before signing the deal, your honesty and professionalism will deeply be appreciated by them.

Moreover, when you are given the task to write the care skills assignment, you must specify the limitations of the very important care work.

  • Having Problem Solving Skills.: You must remember that you have been hired to solve all home care problems. You must never create problems for the clients and their family members. You must have efficient problem-solving skills so that you can accomplish your goals and tasks.

In this way, you must build up your reputation in front of the clients and their families. It’s very natural to rising conflicts between two people so do the interpersonal issues in healthcare too. But, avoiding them, you should focus on your goal and work. You must also promise to deliver the services in full which you earlier promised to give while signing the deal. This will make them appreciate you more, and will also provide you with loyal and long-term clients and trust between both parties.

Thus, if you follow these steps you will be able to maintain long-term relationships with the clients. Moreover, these steps will also make you avoid any kind of problems and issues with the client or their family members.


This is an important piece of advice for healthcare and nursing students along with care work professionals. It is about teaching them the interpersonal issues meaning and the right way to build healthy and long-term relationships with clients and their family members while avoiding personal issues.

Moreover, with examples of observance, they can also learn about how situations and problems can be handled successfully. Thus, if you want to be a homecare worker and have got the task of FETAC assignment writing, then you must take assignment help from the experienced health care experts and assignment helpers at cheap prices at IrelandAssignmentHelp.Com.

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